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Terms & Conditions

Logos & Images
The Logos and Images on this site are owned by Detail Division,LLC, or permission has been granted by the respective companies for their use. If you feel that your brand is being represented on this site without permission, you must bring this to our attention via email. Detail Division LLC retains all rights to images included on the site Detail-Division.com and DetailDivision.com and may not be used or copied without the expressed written consent of the corporation.
Some images have been furnished by the Author- Rich Pearce Photography based in Dorset, England and Detail Division LLC has been licensed for their use. 

The entire copyright in the Photographs is retained by the Photographer at all times throughout the world and across all jurisdictions and is administered through Rich Pearce Photography.

Title to all pertaining photographs remain the property of Rich Pearce.

Content
The content of this site is owned or licensed property of Detail Division,LLC. or its supplier or licensors. Content is protected by copyright, trademark, patent, or other proprietary rights, and Detail Division, LLC retains protection by U.S. and international copyright laws. All rights reserved.
Use
All information, images, content, media and text are for your own personal use only. At no time may any of the contents of this website be used or copied for commercial use. Authorization and permissions may only be granted by expressed written consent prior to use.
Sales & Return Policy
No warranty is expressed or implied by Detail Division, LLC unless otherwise stated in description. Warranty may be provided by the manufacturer, where applicable, when sold by authorized licensed dealers, check appropriate product manufacturer for details. If you are not satisfied with a product, please contact info@detail-division.com
Returns of products will only be accepted in unused condition, and shipped back to Detail Division LLC at the buyers expense unless other communication advises. Used and then returned items will not be eligible for refund. A 20% restocking fee may be applicable depending on the condition of goods being returned. Buyer has 7 days from the date of arrival.
Purchases from unauthorized dealers, even of otherwise “new” products from Detail Division, LLC or an authorized agent void warranty protection as well as any install claims. 
By purchasing ceramic coatings and applying them to paintwork or any other surface, you (buyer) agree that the installer assumes all warranty claims and that the installer is the only party responsible for the work. Detail Division LLC and Carbon Collective make no definitive claims of durability, and the time frame quoted for the life expectancy is a figure derived from lab testing only. 
Pricing is subject to change.
Detail Division, LLC reserves the right to refund or replace items where an error in ordering may be present. Substitutions are sometimes necessary if an item does not meet quality standards at time of packing.
PROP 65 WARNING


This advisement is applicable to all products:

This product can expose you to chemicals, including DINP and/or DEHP which is known to the state of California to cause cancer or birth defects or other reproductive harm, go to www.p65Warnings.ca.gov for more information.

The products we sell are not intended for use in potable water systems and are only for industrial non-drinking water applications.

 

Shipping

FREE SHIPPING is now offered to customers in the Continental United States on order totals over $149 and appears as an option automatically. This option uses our most economic choice of carrier and excludes Hawaii and Alaska shipments.

All orders are processed to be shipped as soon as possible. To deliver the best service, orders are packed well into the night. That being said, please use 1 business day for shipment to be made and tracking to be updated by the carrier.

Displayed arrival date at check-out is an estimate provided by the respective courier and in no way does Detail Division LLC have control over transit times or pricing; these are arrival estimates provided by a third party.

It is the responsibility of the customer to provide accurate shipping information to take delivery. There are no refunds on shipping.

International customers are urged to provide a phone number along with their order to ensure a smooth delivery process. Errors or left out information resulting in the return of goods is the buyers responsibility, which the buyer agrees to by using this site. Further delivery attempts will be at the buyer's expense. Import fees and costs related to international buyers are the sole responsibility of the buyer. If you are not familiar with the import process, please consult the shipping agent.

For more shipping information, please contact the carrier directly. If you feel your shipment was late due to a service failure, a claim can be filed by contacting the shipping carrier:

USPS® Customer Service
Call 1-800-ASK-USPS® (1-800-275-8777) to file a claim

UPS

Call 1 (800) 742-5877

 

On orders over $500 we will automatically request for a signature to ensure safe and sound delivery of your order. Please make arrangements to receive your order in a timely manner.

International orders sometimes require the buyer to contact their customs department. This burden falls upon the buyer, and Detail Division,LLC is not responsible for these arrangements.

Some items are not available in all markets due to shipping restrictions or conflict of interest with partnerships. If I am unable to ship a product to your market, you will be notified and a full refund for the item(s) will be made.

Discounts

...are few and far between. I refuse to compromise on quality with KLiN Microfiber or the other brands offered here. The pains that are taken and the costs associated with production and importation of these products allows for little room to offer customers. Instead of marking up to give 'percentage sales' on items, the price is the price. I ask that my customers look past the business practices of others. Quality is the only goal with these products, and the value presented is far beyond comparative products. I do the very best I can to bring products that make sense for you and your work. Quality over quantity, and a level of durability that will save you real money over time.

ENJOY your time with these products, enjoy your work!

 

Security & Privacy

At times, information from your web browser is collected by a third party associated with Detail Division LLC for the purposes of marketing. By visiting this website, you acknowledge and accept data collection.

Detail Division LLC relies on minimal marketing, and it should be known that all Shopify settings are for the least intrusive measures to use information for advertising.

I am an advocate of privacy. I will never sell your information, your email, or retain any of your personal information beyond the scope of our transaction.

 



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